New Resolution logo
tangerine block  
Home Page Telephone Location Tour Site
mediation

Testimonials

  • “Even after just our initial consultation, sitting and talking about our property was much easier.”
  • “You made an inherently difficult experience easier. Thank you! I will gladly refer you to others.”
  • “Nothing could have made our experience better. Paul was really calm, warm, and impartial. He made us feel equal, and he treated us with the same interest in mind.”
  • “The overall experience was a walk in the park. I would recommend New Resolution, Paul in particular, to anyone in need of this type of service.”
  • “Having you prepare our Memorandum of Understanding is making the legal work much quicker and saving money.”
  • “Mediation made our divorce process possible. I knew from the beginning that a legal path could never have produced a solution.”
  • “I understand that neutrality is your goal, and I feel you accomplished it with heart and feeling.”
  • “Mediation worked miracles for our family.”
  • “I know I felt very good about sharing these details about my/our lives with you. Very safe. Thanks again.”
  • “Mediation helped us go through such a painful process in a civilized way — it helped us cover every aspect of a divorce, which was such unknown ground for us. It really allowed us to focus and cover every potential issue or question that could come up later.”
  • “Our case was simple [for our attorney] to handle thanks to the details of the MoU agreement that you prepared for us.”
  • “It was a pleasure working with you, and I would recommend your services to anyone considering ending their marriage.”
  • “One benefit is that we both feel we can carry on a friendship after the dust settles.”
  • “The mediation was very helpful!”
  • “I was given the opportunity to express my point of view and come to an agreement that we both could live with.”
  • “Nothing could have improved the mediation experience. I have already recommended Paul to a friend.”
  • “Very calming. Very respectful. Very effective since we were both given the opportunity to be heard. Seeing our assets on the white board was very helpful as well.”
  • “Thank you for your expert assistance.”
  • “Paul was always so calm and made us feel at ease right from the beginning. I also appreciated the way he would address both parties on every issue and made sure we both agreed on what had been said (never took a silence for granted).”
  • “The mediator helped keep both sides calm and focused.”
  • Thanks, Paul, for everything. You are a miracle worker!
  • “I was impressed with your professionalism.”
  • “It’s nice to know that empathy, organizational skills, logic and excellent communication skills can be used to help others.”
  • “… high quality, competent, empathetic and responsive …”
  • “I had such low expectations of what could possibly be accomplished ... Paul helped me not only achieve my most basic goals but also my wildest expectation goals.”
  • “Paul was so effective at making sure that both parties felt heard.”
  • “The sessions were great, and I thank Paul for everything that he did to get us through this tough time.”
  • “… helpful, non-conflictual and cost-effective …”
  • “Thank you very much for your time and effort. Your service was well worth my time and expense. … I would certainly recommend you.”
  • “Perfectly neutral and objective. Very good at reframing each point and at making sure none of the two parties' views overshadows the other. Also, constant validation of what was said. . Nobody felt rushed into accepting terms that they did not feel comfortable with.”
  • “Thank you for helping our family so much.”
  • “Very calming. Very respectful. Very effective since we were both given the opportunity to be heard. Seeing our assets on the white board was very helpful as well.”
  • “The mediator was clear about not taking sides, but was also willing to help elucidate the truth of the situations.”
  • “I am very thankful for all Paul’s help. I am thrilled with the results.”
  • “Calm, fair and balanced. It felt safe.”
  • “I am thankful and grateful my husband agreed to try this process. I believe mediation has been a far better process than to litigate. Litigating would have been much more heart-wrenching than it has been.
  • “Even during long sessions and disagreements with my wife, mediation was helpful and made things easier on both of us.”
  • “Thank you very much for drafting our agreement. It looks great. I think you perfectly captured what we discussed.”
  • “Our attorney was impressed with the thoroughness of the MoU that we forwarded to her.”
  • “I appreciate your patience with us and your compassionate objectivity.”
  • “Your clear, concise, thoughtful manner helped build trust on both sides, which is the determining factor in how each side sees the agreement.”
  • “Our mediator was always calm and did not take sides. This really helped keep sessions under control.”
  • “Mr. Merlyn is a highly skilled and resourceful mediator.”
  • “I think mediation did a lot to let us know we weren’t as much adversaries and could talk things through on our own.”
  • “Things were mutually agreed without too much fighting, and we all walked away satisfied.”
  • “Thanks for your help with our family.”
  • “I consulted an attorney to review the agreement. Her feedback is that you drew up an excellent document. She commented that you covered all areas and composed the MoU in a way that made it easy to develop an MSA.”
  • “We were very pleased with your work and your help. Thank you!”
  • “The tone that was set from the outset was collaborative, fair, and non-threatening.”
Principal Office
San Francisco
 
Satellite Locations
Palo Alto
Mountain View
San Mateo
San Jose
Pleasanton
Walnut Creek
San Rafael
Oakland
Fremont
Pleasant Hill
Santa Clara
Burlingame
Petaluma
San Bruno
Cupertino
Berkeley
Campbell
San Ramon
Sunnyvale